Requests for a refund for any hard copy items purchased via this website must be done within 10 days after the purchase date. Refund requests later than 10 days will not be accepted. Purchased items must be returned to us in their original and unopened packages. Shipping fees are not refunded.
To apply, please send us the following information and note the processing fee structure:
1.Contact our Customer Service team using CONTACT US page
a.Your name in full
b.The Course/Program name purchased
c. The reason for the refund
2. No credit card information required for refund**
The information contained in this Refund Policy supersedes any verbal or other written information that anyone may receive regarding this policy
** We will reverse the transaction on same card as original purchase.
No refunds on instantly delivered items and online preparation courses/programs.